o2…quite decent actually

I received a call last night from o2 support, out of the blue. A very helpful young lady explained that I was now at the point where I could change the terms of my iPhone contract if I wanted to.  I am currently on the £45pm deal but barely use the minutes, I think I got it as it meant getting the 3g iPhone free of charge. She pointed out that I hardly ever make any calls (I'm anti-social) and could save some money each month by switching to a lower priced contract which I promptly did.

I was quite impressed by this as it is a rare event when a provider makes contact with the purpose of saving you, and therefore losing them, some money and I think o2 deserves a pat on the back for it. Phone companies can sometimes get a load of stick but in my dealings with o2 and T-Mobile I've had nothing but good service (unlike those charlatans at Orange)

Posted in iPhone. 1 Comment »

One Response to “o2…quite decent actually”

  1. David Ross Says:

    Orange are no longer passing on the vat reduction. You now get £2 in your phone fund for a £20 topup to use when you buy a new phone from Orange. That’ll more than likely be a locked Orange branded phone.

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Google+ photo

You are commenting using your Google+ account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )


Connecting to %s

%d bloggers like this: